During our visit two patients said they they were treated with consideration and respect. They told us the dentists and staff were helpful and friendly and their treatment options and costs had been explained to them. One person said, "The dentist explained the NHS treatments available. This was expanded on to explain the treatment options I had if I chose to pay privately. They spent time going through the advantages and disadvantages of each type of treatment."

The two patients we spoke with said they were satisfied with the treatment they received. Their comments described a flexible service that responded well to their individual needs.

Suitable arrangements had been put in place to make sure patients who were vulnerable would be safeguarded from harm.

Staff working for Claremont Dental Surgery received training that was relevant to their designated roles.

Two patients said the staff were respectful, helpful and friendly. One patient said, "I would say that all the staff here are respectful, helpful and good at what they do." The second person told us, "The service is of a very good standard and every time I leave here I feel happy about my treatment."

This dental practice had an effective system in place to monitor, review and improve the quality of the service provided to their patients. One of the patients we spoke with said, "I don't think anything could be improved. I would just say keep up the good work."