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Care Services

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Cleckheaton Health Centre, Cleckheaton.

Cleckheaton Health Centre in Cleckheaton is a Community services - Healthcare and Dentist specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 24th December 2013

Cleckheaton Health Centre is managed by Locala Community Partnerships C.I.C. who are also responsible for 23 other locations

Contact Details:

    Address:
      Cleckheaton Health Centre
      Greenside
      Cleckheaton
      BD19 5AP
      United Kingdom
    Telephone:
      01924351666

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-12-24
    Last Published 0000-00-00

Local Authority:

    Kirklees

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

28th November 2013 - During a routine inspection pdf icon

As part of this inspection we visited the Contraception and Sexual Health (CaSH) service. On this occasion we did not visit the dental service, as those inspections are carried out every two years. We had already inspected the service in January this year; where we found the essential standards of quality and safety were being met.

On the day of our inspection we spoke with a specialist nurse, a health care assistant, an administration/reception staff and five people who used the service.

People who used the service told us they found the staff easy to talk to, kind and respected their privacy.

People who used the service were given appropriate information and support regarding their care or treatment.

Appropriate recruitment checks were in place prior to the employment of staff. This meant the provider had taken steps to ensure the staff they employed were of good character and suitable people to work with vulnerable groups.

The provider had a system to regularly assess and monitor the quality of service that people receive.

3rd January 2013 - During a routine inspection pdf icon

As part of this inspection we visited the Dental service, and Contraception and Sexual health (CaSH) service. Other community nursing services were based at this location however, as these services were registered with the Commission as located at Beckside Court, they will be included in that location’s inspection report.

On the day of our inspection we were unable to speak with people using the services however, we used a number of different methods to help us understand their experiences and this included reviewing patient opinion results, reviewing the Locala dental survey, completed in December 2012, and the monitoring of concerns/complaints.

The outcome of the dental survey in relation to customer care showed, without exception everyone was treated well and the staff were pleasant and helpful.

Comments wrote on the Patient Opinion web site about the CaSH service were positive. One person commented that the staff were very helpful, made them feel at ease and helped them in making a good decision about their treatment.

A second person said they would be comfortable if they had to visit the service again.

Another person wrote, “Friendly service, happy with the advice given.”

The procedures for care and treatment were carried out in line with up to date published research and good practice guidelines such as those from ‘The National Institute for Health and Clinical Excellence (NICE).’

 

 

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