Confidental Clinic, Surbiton.Confidental Clinic in Surbiton is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st May 2019 Contact Details:
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29th November 2013 - During a routine inspection
People using the service told us they were satisfied with the way the practice was run and the service it provided. Patients told us "I've been coming here many years" and "I've come here all the way from Teddington because it is so good". "Friendly, efficient and never a problem with booking". "If you've got one you trust and they are straight with you, why move"? People confirmed they had the consultation procedure, cost of treatment and any risks attached explained to them. They told us they were treated with dignity and respect by staff. They said they thought the practice was kept clean, tidy and observed their right to privacy. We saw that there were suitable numbers of qualified staff who treated people in a helpful, friendly and knowledgeable way. The practice was clean and there were effective infection control quality assurance systems in place. The records kept were up to date and there was a complaints procedure that was accessible to people using the service. They said "If I had a complaint I simply wouldn't come back".
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