We inspected Coven Dental Surgery on a planned announced inspection which meant the service knew we were coming. We informed the service three days prior to our inspection so that people's dental appointments would not be disrupted. We were supported throughout the inspection by the practice manager.

We found that people who used the service were involved in the planning of their treatment through consultation with the dentist. People were informed of the proposed treatment and had agreed to it.

People who used the service at Coven Dental Surgery told us they were happy with the quality of care being delivered. One person told us; "It’s perfect".

We found that the service followed the correct recruitment procedures when they employed new staff.

We looked to see if the service was clean and working within current guidelines in relation to infection control. We found the service had systems in place to ensure that good hygiene standards were maintained.

We found that the service had several audit tools for monitoring the quality of the service being delivered and to work towards continuous improvement.