Cranfield Dental Practice, Cranfield, Bedford.Cranfield Dental Practice in Cranfield, Bedford is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 10th August 2012 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
13th July 2012 - During a routine inspection
We spoke to three people using the service. They told us that they were happy with the service provided. People who use the service told us that the dentists always explained the different treatments they could have. One person said,”The fee’s are always explained to me and I am always told about the treatment I have.” All people spoken to told us that the staff were polite, respectful and helpful. One person said “I can’t speak highly enough of the staff here. They put you at your ease and make you feel comfortable.” All the people we spoke with told us that the practice was flexible when appointments were booked at short notice. On the day of our visit, two people had phoned the practice for an emergency appointment and were being seen on the same day. We were informed that treatment options were always discussed and options were given by the dentist both verbally and in writing.
9th January 2012 - During a routine inspection
During our visit to the practice on 09 January 2012 we spoke with seven patients waiting for treatment, including one person who was a new patient and one person seeking emergency treatment. They all told us that the staff team were always polite and friendly and treated them respectfully. One person said of the dentist, “he is wonderful, there is nothing more to say”. Another person said, “all the staff are so friendly, you feel as though you matter to them”. People told us that they could usually get an appointment easily. They also told us that during consultation and treatment the dentist told them what was happening, and where appropriate offered them choices. We were told that the dentist always talked to patients about oral hygiene and how to care for their teeth. One person said, “because of the shape of my mouth I am always reminded about cleaning my back teeth”. We were also told us that the dentist and the dental nurse always wore gloves and other protective equipment when providing care and treatment and that all staff were knowledgeable and friendly. We were told that the staff were all very friendly and there was always someone available to talk to.
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