Creative Support - Manchester Enduring Mental Health Needs Service, Whalley Range, Manchester.Creative Support - Manchester Enduring Mental Health Needs Service in Whalley Range, Manchester is a Supported living specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, mental health conditions and personal care. The last inspection date here was 18th January 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Service Provider:
This provider also manages:
Blackburn Service - Blackburn Creative Support - Apsley Court - Orpington Creative Support - Avonlea - Wellingborough Creative Support - Balshaw Respite Service - Chorley Creative Support - Barrow & Kendal Personalised Services - Barrow-in-furness Creative Support - Beardall Court - Wallsend Creative Support - Bedford Services - Bedford Creative Support - Bedfordshire Service - Houghton Regis Creative Support - Blackpool Service (Learning Disabilities) - Blackpool Creative Support - Bolton Service - Bolton Creative Support - Bradford Service - Shipley Creative Support - Bredon Respite Service - Runcorn Creative Support - Brownley Road - Manchester Creative Support - Burnley Personalised Services - Burnley Creative Support - Burnside Court Extra Care Carlisle - Carlisle Creative Support - Bury Service - Bury Creative Support - Calderdale & Kirklees Services - Halifax Creative Support - Camden and Barnet Service - London Creative Support - Cannock Services - Cannock Creative Support - Chorley Service - Chorley Creative Support - Clover Court & Warden Road - Edgware Creative Support - Coopers Court Extra Care Service - London Creative Support - Derby Service - Derby Creative Support - Doncaster Personalised Services - Doncaster Creative Support - Doncaster Services - Doncaster Creative Support - Donnybrook Court - London Creative Support - Dove Lane - Bedford Creative Support - Dudden Mews - Millom Creative Support - Duncan Court - London Creative Support - Durham Services - Stockton On Tees Creative Support - East Lancashire Extra Care Services - Preston Creative Support - Fairlea - Wellingborough Creative Support - Gateshead Service - Gateshead Creative Support - Hampton Crescent - Leeds Creative Support - Heysham Gardens - Carlisle Creative Support - Heysham Intensive Support Services - Morecambe Creative Support - High Street - Bedford Creative Support - Jarrow Service - Jarrow Creative Support - Kendal - Kendal Creative Support - Lanchester Court - Rugby Creative Support - Leeds Service (Brandling Court) - Leeds Creative Support - Leicester Service - Leicester Creative Support - Leonora Street - Stoke On Trent Creative Support - Little Paddock - Bedford Creative Support - Manchester Extra Care Services - Manchester Creative Support - Manchester Mental Health Services - Manchester Creative Support - Manchester Services - Sale Creative Support - Maytree Court - Liverpool Creative Support - Monkwray Court - Whitehaven Creative Support - Morecambe Service (Learning Disability) - Morecambe Creative Support - North East Lincolnshire Services - Grimsby Creative Support - North Lincolnshire Services - Scunthorpe Creative Support - North Manchester Personalised Services - Manchester Creative Support - Northampton Services - Northampton Creative Support - Northampton Services - Northampton Creative Support - Pelham House - Newbury Creative Support - Pine Court - Derby Creative Support - Reading Services - Reading Creative Support - Regency Court - Bromley Creative Support - Robert Heath Street - Stoke-on-Trent Creative Support - Rowan Village - Stoke on Trent Creative Support - Salford Complex Needs Learning Disability Service - Manchester Creative Support - Salford Personalised Services - Manchester Creative Support - Salford Physical Disabilities Service - Salford Creative Support - Sandwell & Dudley Service - Wolverhampton Creative Support - Simonside Court - South Shields Creative Support - Slough Services - Slough Creative Support - Slough Supported Living - Slough Creative Support - Sonali Gardens & Prince of Wales Extra Care Services - London Creative Support - South Lakes Service - Windermere Creative Support - South Manchester Womens Project - Manchester Creative Support - St Helens Respite Service - St Helens Creative Support - St. Helens - St. Helens Creative Support - Staffordshire Services - Stoke-on-Trent Creative Support - Stockport Extra Care Services - Stockport Creative Support - Stockport Supported Living Service - Stockport Creative Support - Stockton Homecare & Middlesbrough Services - Stockton-on-Tees Creative Support - Sue Starkey House & Shipton House - London Creative Support - Sutherland Court - London Creative Support - Tameside Domiciliary Service - Manchester Creative Support - Tameside Intense Support Service - Stalybridge Creative Support - Tameside Personalised Services - Ashton-under-lyne Creative Support - Telford & Shropshire - Telford Creative Support - Telford & Shropshire Services - Telford Creative Support - The Chestnuts - Wellingborough Creative Support - The Frogponds - Wellingborough Creative Support - The Glade - Bedford Creative Support - The Houghtons - Bedford Creative Support - The Laurels (Cumbria) - Carlisle Creative Support - Trafford Respite Service - Trafford Creative Support - Trafford Supported Living Service - Sale Creative Support - Ulverston Autism Service - Ulverston Creative Support - Warrington Personalised Services - Warrington Creative Support - Warwickshire Services - Bidford-on-Avon Creative Support - Warwickshire Supported Living Service - Warwick Creative Support - Wellingborough Services - Northampton Creative Support - West Berkshire Services - Newbury Creative Support - Whinn Dale Extra Care Service - Normanton Creative Support - Whitby, Stockton and Redcar and Cleveland - Whitby Creative Support - Wigan Service - Wigan Creative Support - Willowtree House - Wellingborough Creative Support - Wolverhampton Service - Wolverhampton Creative Support – Oaktree House and Cedar Court - Reading Creative Support East Lancashire Personalised Services - Accrington Creative Support Leeds Service - Leeds Creative Support Limited - Hartlepool Service - Stockton-on-Tees Creative Support Thistley Green Intensive Support Service - Braintree Creative Support-Cornerstones and Chimney Court - Reading Danesfield - Jarrow Doseley Road - Telford Sheffield Services - Sheffield Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
14th November 2017 - During a routine inspection
![]() This inspection took place on 14, 15 and 16 November 2017 and the first day was announced. This meant the service was given 24 hours’ notice because the location provides a supported living service to younger adults and we needed to be sure that someone would be in. Creative Support Manchester Enduring Mental Health Needs Service (Wellington Road) is a 24-hour supported accommodation project for people with long term experience of mental health needs such as schizophrenia and psychosis. The service is registered with the Care Quality Commission to provide personal care support. Wellington Road consists at two adjoining properties. One property comprises of six bedrooms with en-suite facilities sharing communal lounge, kitchen and laundry and the other property comprises six self-contained flats. People who lived in the flats were able to and did access the communal areas at the other property. Support is provided for up to 12 individuals with a mental health needs, dual diagnosis, alcohol and drug issues, complex needs, challenging behaviours, physical disability and forensic backgrounds. The service focusses on recovery and rehabilitation support and offers a holistic approach to managing people’s mental health needs, involving various health and social care professionals and working with people to move on to more independent accommodation. At the time of our inspection, there were 11 people supported at Wellington Road, two of whom were also receiving the element of personal care support. This was the first inspection of the service since it was registered with the Care Quality Commission (CQC) in September 2016. The inspection was carried out by one adult social care inspector. There was a manager in post who had been registered with CQC since December 2016. A registered manager is a person who has registered with CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The overall atmosphere at Wellington Road was warm, friendly and homely. We observed people living there appeared comfortable and safe in their surroundings. People told us they felt safe at Wellington Road. This was supported by the fact that staff provided reassurance and there was a system of security checks and security cameras installed on the premises. People supported had personal emergency evacuation plans in place to help ensure they were evacuated safely in the event of an emergency. These plans were not easily accessible to staff and emergency services. We made a recommendation that these important documents were kept in a more accessible location. Risk assessments were thorough, detailed and person centred and provided sufficient information to help staff support people safely. People’s support needs were holistically assessed and care plans recorded in detail the support each person required. Records also included detailed evaluations of people’s progress to date. There was sufficient information to ensure staff supported people effectively. Staff had been trained in safeguarding principles and knew what to do if they suspected abuse was taking place. There was a system for reporting incidents and accidents, including safeguarding, that occurred at the service. We saw these were recorded and actioned in a timely manner. This meant the service had appropriate measures in place to ensure people were kept safe and their health and well-being was protected. Staffing levels were suitable to people’s needs and when required appropriate steps were taken in a timely manner to ensure all shifts had adequate staff cover. The recruitment process was safe as all required documentation and checks were collected prior to staff being employed. This helped to ensure staff of suitable character were employed to work at the service. The registered provider
|
Latest Additions:
|