Creative Support - Slough Services, 82 Northampton Avenue, Slough.Creative Support - Slough Services in 82 Northampton Avenue, Slough is a Homecare agencies and Supported housing specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions and personal care. The last inspection date here was 7th February 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Service Provider:
This provider also manages:
Blackburn Service - Blackburn Creative Support - Apsley Court - Orpington Creative Support - Avonlea - Wellingborough Creative Support - Balshaw Respite Service - Chorley Creative Support - Barrow & Kendal Personalised Services - Barrow-in-furness Creative Support - Beardall Court - Wallsend Creative Support - Bedford Services - Bedford Creative Support - Bedfordshire Service - Houghton Regis Creative Support - Blackpool Service (Learning Disabilities) - Blackpool Creative Support - Bolton Service - Bolton Creative Support - Bradford Service - Shipley Creative Support - Bredon Respite Service - Runcorn Creative Support - Brownley Road - Manchester Creative Support - Burnley Personalised Services - Burnley Creative Support - Burnside Court Extra Care Carlisle - Carlisle Creative Support - Bury Service - Bury Creative Support - Calderdale & Kirklees Services - Halifax Creative Support - Camden and Barnet Service - London Creative Support - Cannock Services - Cannock Creative Support - Chorley Service - Chorley Creative Support - Clover Court & Warden Road - Edgware Creative Support - Coopers Court Extra Care Service - London Creative Support - Derby Service - Derby Creative Support - Doncaster Personalised Services - Doncaster Creative Support - Doncaster Services - Doncaster Creative Support - Donnybrook Court - London Creative Support - Dove Lane - Bedford Creative Support - Dudden Mews - Millom Creative Support - Duncan Court - London Creative Support - Durham Services - Stockton On Tees Creative Support - East Lancashire Extra Care Services - Preston Creative Support - Fairlea - Wellingborough Creative Support - Gateshead Service - Gateshead Creative Support - Hampton Crescent - Leeds Creative Support - Heysham Gardens - Carlisle Creative Support - Heysham Intensive Support Services - Morecambe Creative Support - High Street - Bedford Creative Support - Jarrow Service - Jarrow Creative Support - Kendal - Kendal Creative Support - Lanchester Court - Rugby Creative Support - Leeds Service (Brandling Court) - Leeds Creative Support - Leicester Service - Leicester Creative Support - Leonora Street - Stoke On Trent Creative Support - Little Paddock - Bedford Creative Support - Manchester Enduring Mental Health Needs Service - Manchester Creative Support - Manchester Extra Care Services - Manchester Creative Support - Manchester Mental Health Services - Manchester Creative Support - Manchester Services - Sale Creative Support - Maytree Court - Liverpool Creative Support - Monkwray Court - Whitehaven Creative Support - Morecambe Service (Learning Disability) - Morecambe Creative Support - North East Lincolnshire Services - Grimsby Creative Support - North Lincolnshire Services - Scunthorpe Creative Support - North Manchester Personalised Services - Manchester Creative Support - Northampton Services - Northampton Creative Support - Northampton Services - Northampton Creative Support - Pelham House - Newbury Creative Support - Pine Court - Derby Creative Support - Reading Services - Reading Creative Support - Regency Court - Bromley Creative Support - Robert Heath Street - Stoke-on-Trent Creative Support - Rowan Village - Stoke on Trent Creative Support - Salford Complex Needs Learning Disability Service - Manchester Creative Support - Salford Personalised Services - Manchester Creative Support - Salford Physical Disabilities Service - Salford Creative Support - Sandwell & Dudley Service - Wolverhampton Creative Support - Simonside Court - South Shields Creative Support - Slough Supported Living - Slough Creative Support - Sonali Gardens & Prince of Wales Extra Care Services - London Creative Support - South Lakes Service - Windermere Creative Support - South Manchester Womens Project - Manchester Creative Support - St Helens Respite Service - St Helens Creative Support - St. Helens - St. Helens Creative Support - Staffordshire Services - Stoke-on-Trent Creative Support - Stockport Extra Care Services - Stockport Creative Support - Stockport Supported Living Service - Stockport Creative Support - Stockton Homecare & Middlesbrough Services - Stockton-on-Tees Creative Support - Sue Starkey House & Shipton House - London Creative Support - Sutherland Court - London Creative Support - Tameside Domiciliary Service - Manchester Creative Support - Tameside Intense Support Service - Stalybridge Creative Support - Tameside Personalised Services - Ashton-under-lyne Creative Support - Telford & Shropshire - Telford Creative Support - Telford & Shropshire Services - Telford Creative Support - The Chestnuts - Wellingborough Creative Support - The Frogponds - Wellingborough Creative Support - The Glade - Bedford Creative Support - The Houghtons - Bedford Creative Support - The Laurels (Cumbria) - Carlisle Creative Support - Trafford Respite Service - Trafford Creative Support - Trafford Supported Living Service - Sale Creative Support - Ulverston Autism Service - Ulverston Creative Support - Warrington Personalised Services - Warrington Creative Support - Warwickshire Services - Bidford-on-Avon Creative Support - Warwickshire Supported Living Service - Warwick Creative Support - Wellingborough Services - Northampton Creative Support - West Berkshire Services - Newbury Creative Support - Whinn Dale Extra Care Service - Normanton Creative Support - Whitby, Stockton and Redcar and Cleveland - Whitby Creative Support - Wigan Service - Wigan Creative Support - Willowtree House - Wellingborough Creative Support - Wolverhampton Service - Wolverhampton Creative Support – Oaktree House and Cedar Court - Reading Creative Support East Lancashire Personalised Services - Accrington Creative Support Leeds Service - Leeds Creative Support Limited - Hartlepool Service - Stockton-on-Tees Creative Support Thistley Green Intensive Support Service - Braintree Creative Support-Cornerstones and Chimney Court - Reading Danesfield - Jarrow Doseley Road - Telford Sheffield Services - Sheffield Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
10th January 2019 - During a routine inspection
![]() What life is like for people using this service: • The service met characteristics of Good overall and Requires Improvement for the "well-led" domain. • The provider and registered manager completed audits and checks but these did not always effectively identify, monitor or analyse quality and safety areas requiring improvement. We have made a recommendation about this. • The registered manager had attended in-house safeguarding training. However, this was not specific to the local authority's safeguarding policy and procedure; knowledge which is relevant to the registered manager's role. We have made a recommendation about this. • People using the service, relatives and staff spoke positively of the registered manager’s leadership and felt all concerns were taken seriously and acted upon. • The service employed and rostered safe levels of staff on duty. The service planned to recruit another team leader and three care workers to further reduce the use of agency staffing and improve continuity of care. We saw this plan was underway. • The service had safe systems around safeguarding and risk assessment and implemented the least restrictive principle to promote people’s safety and rights. • People and relatives told us staff were kind and caring. They could express their views about the service and provide feedback. • Staff received appropriate training and support to enable them to perform their roles effectively. Where there were gaps in training we saw there was a plan to rectify this. • People's care was personalised to their individual needs. There was sufficient detail in people's care documentation that enabled staff to provide responsive care. • The service promoted independence and encouraged people to attend and access activities where this was agreed as part of their care and support. • More information is in the full report. Rating at last inspection: The service was registered by CQC with a new provider on 6 June 2018. This was the first inspection visit to the service under the new provider. About the service: Creative Support – Slough Services provides personal care in specialist extra care housing to people with a learning disability, people who use mental health services, older people and people living with dementia. At the time of our inspection there were 39 people using the service at two locations. Why we inspected: This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received. Follow up: We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.
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