This was Crediton Dental Care’s first inspection since registering with the Care Quality Commission. During our inspection, we checked and were assured that people using the dental practice had access to examinations in private. We asked people how they were involved in their treatment planning and whether they were invited to give feedback about their experiences.

We met and spoke with the practice manager, all the three dentists, two hygienists, five dental nurses and two reception staff on duty. We checked records held at the practice. To protect people using the dental services staff working at the practice were trained to recognise signs of patient abuse and knew how to report concerns to the relevant authorities. We toured the premises and were satisfied people received safe and effective treatment in a clean environment.

Following the visit we contacted, with their permission, some people who had attended the practice the week of our visit. We sent an email questionnaire to thirteen people and received six responses. People expressed high levels of satisfaction with the practice. Comments included, “They have a kind and relaxed manner to make you feel comfortable.” “Every time I needed a tooth out they explained my options.” “Everything looks very clean and tidy.”