The cosmetic surgeon provides procedures that can be completed under local anaesthesia at this clinic. All of the surgery he completes under general anaesthesia is undertaken in local private hospitals. He completes the initial consultation for these procedures at this clinic. His practices at the local private hospitals are reviewed when we visit those services so this inspection focused on the service offered at this particular location.

We spoke with one patient and a relative. The people we spoke with told us they found the service to be well-run and were pleased with the way they had been treated. They told us, “Everything was clearly explained to me and so I knew what to expect”, “I was well looked after and I am very happy with the care I received” and “I found them very helpful”.

We found that people who used the service were given appropriate information regarding their treatment. The procedures for obtaining patient's consent were run in two stages in order to offer a ‘cooling off’ period. This meant the surgeon and patients could be clear the treatment was what was wanted.

Mr Baguley was a member of the British Association of Aesthetic Plastic Surgeons (BAAPS), a professional association for plastic surgeons. We found that he had taken action to ensure all the clinic practices were in line with the association’s guidelines. We also found that effective management systems were in place to ensure the clinic operated safely and protected patients.