We walked around the practice and saw that there were two surgeries, a decontamination room, a waiting room reception and toilet. We spoke with eight patients who were attending for treatment. Comments were all positive and included: "They are really friendly." "I am always able to get a convenient appointment." "I am never kept waiting too long." "I feel that I am in safe hands." "I have no difficulty getting an appointment." "They manage to fit me in if I need an appointment." "The service is very good, it is excellent." "They are marvellous."

Staff spoken with had a good understanding of their responsibilities in relation to safeguarding. Staff had attended briefings on child and adult protection.

Patient records were detailed and all the required checks had been carried out. We saw that patients were asked about their general health and had an examination of their mouth, teeth and gums. Patients we spoke with told us: "The dentist always has a good look around my mouth before starting treatment." "He asks if I have been well since the last visit."

We saw that correct practices for the decontamination and sterilisation processes were undertaken as per Health Technical Memorandum (HTM) 01-05 requirements.