We spoke to people who had all used Dental Solutions for over ten years. They were all positive about the service. One said "they are very professional and committed to helping me." Records confirmed that people always gave their consent to examinations and treatment. We saw that people's dental needs were thoroughly assessed and people told us they had received effective treatment. The service promoted oral health by showing people how to care for their gums and teeth and supported people to have regular check-ups. A person told us "I have a gum problem and they see me every six months and advise me on brushing properly." Checks were carried out to ensure infection control procedures were routinely followed and people said the service was always clean. The provider monitored the quality of the service and had used information from surveys, audits and complaints to improve the service.