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Dental Surgery, Ponteland, Newcastle Upon Tyne.

Dental Surgery in Ponteland, Newcastle Upon Tyne is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th November 2013

Dental Surgery is managed by Mr Richard Winter & Mr Kevin Bernard Higgins.

Contact Details:

    Address:
      Dental Surgery
      17 Bell Villas
      Ponteland
      Newcastle Upon Tyne
      NE20 9BD
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-11-20
    Last Published 2013-11-20

Local Authority:

    Northumberland

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

26th September 2013 - During a routine inspection pdf icon

We found people who used the service were given appropriate information and support regarding their care or treatment. Paper information and technology were used together to ensure people were well informed before reaching any final decisions about their treatment.

We found people were very complimentary about the staff, their treatment and the service overall. One person said, "The staff are absolutely lovely, you couldn't ask for a better service." We saw the following comments in patient satisfaction surveys; "everything and everyone top notch." and " everyone is professional and helpful."

We found people were protected from harm because the provider had ensured staff were trained to identify and respond to signs of abuse or neglect.

We saw that people were treated in well presented, clean and hygienic premises and infection control procedures were followed.

People were cared for and treated by a qualified, well trained and supported staff team.

People told us that they had no complaints and felt they would not have a need to make formal complaints as they were satisfied with the service and the staff were so approachable. We found the provider effectively sought the views of people and provided them with clear information and procedures for raising concerns and making complaints.

 

 

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