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Dentalcare@Nailsea, Nailsea, Bristol.

Dentalcare@Nailsea in Nailsea, Bristol is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st August 2014

Dentalcare@Nailsea is managed by Mr David Edward Roberts.

Contact Details:

    Address:
      Dentalcare@Nailsea
      116 Station Road
      Nailsea
      Bristol
      BS48 1TB
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2014-08-21
    Last Published 2014-08-21

Local Authority:

    North Somerset

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

24th July 2014 - During a routine inspection pdf icon

The purpose of this inspection was to find out answers to five key questions. Is the practice safe? Is the practice effective? Is the practice caring? Is the practice responsive? Is the practice well led?

Below is a summary of what we found. The summary is based on our observations during the inspection when we sought information about patient's experience and gained views from patients, the staff who supported them and from looking at records.

We spoke privately with eight patients who attended the practice on the day of our visit. We also spoke with the provider and all staff who were working on the day of our visit.

Is the practice safe?

There was enough staff to meet the needs of patients. Checks were made to ensure that anyone appointed to work in the practice were suitable.

There were medicines and equipment available for use in an emergency. These were checked regularly to ensure they were safe to use. Radiographs (x-rays) were graded when they were taken and only repeated when they were unsatisfactory. This meant that patients had the least amount of exposure to radiation.

Is the practice effective?

There were suitable arrangements in place to ensure that patients were cared for by staff who were supported by the provider and practice manager. Staff maintained the requirements for continuing professional development as required by the General Dental Council.

Is the practice caring?

Care and treatment was planned and delivered according to an assessment of the patient’s needs. Patients told us they felt the practice was caring and that this was demonstrated throughout their treatment.

Is the practice responsive?

Before any treatment was provided patients were asked to give consent. When verbal consent was obtained the dentist recorded this in the patient’s records. If they gave written consent it was scanned into their record. If people were unable to give consent, this was obtained from a relative or carer.

A patient told us they felt the out of hours arrangements were good and another patient said they had been able to get an emergency appointment shortly after they telephoned the practice.

Is the practice well led?

The practice manager was newly appointed but was qualified and had extensive experience of practice management. They carried out staff appraisals with the provider and arranged suitable training.

28th November 2012 - During a routine inspection pdf icon

We spoke with patients that were visiting the practice on the day of our visit. People told us that they were happy with the service they received and we heard a number of positive comments, including “I have never had (my treatment) explained so well“, and "I knew from the outset what the costs would be”. We saw evidence in patient notes that their opinions were sought and given information to make sure they were fully informed of what was involved in their treatment.

Staff had received training to help them carry out their roles, and this included safeguarding children and vulnerable adults. Staff were trained in first aid and emergency medication was available.

The arrangements in place for decontamination and sterilisation of dental instruments met with the requirements of the Health Technical Memorandum 01-05. This is the guidance that all dentists are required to follow to ensure that their practice is safe and minimises the risks of cross infection.

 

 

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