We spoke with six patients who attended the practice for appointments. All the patients we spoke with were complementary about the practice and the treatment they received. Some of the comments included:

"The staff are very friendly and accommodating. They try to fit you in at a time that is suitable."

"The treatment has been good. Waiting times are reasonable and there are always staff around to answer any questions."

"The service is really good and the staff are respectful."

"Treatment is always explained to me in detail".

Patients we spoke with told us they were treated with dignity and respect and that they had a good relationship with the dentist and the staff. Patients confirmed that medical histories were taken and they had signed their consent to care and treatment. Patients told us that treatment was always explained to them and that they received practical guidance and demonstration on how to manage their treatment.

We found the recently refurbished premises to be clean and hygienic with systems in place to monitor the standards of infection control and to maintain standards in this area. All patients commented on the high standards of cleanliness of the surgery and waiting room areas.