As part of our inspection we spoke with the one person who was using the service at the time of our visit. We also spoke with the dentist, a dental nurse and a trainee dental nurse. We viewed the premises, including the treatment room and looked at a number of records relating to the service.

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. We spoke with a dentist about how they obtained the consent of people who used the service. We were told about the process of describing treatment options that were available to people and how to present this in a way the person understood.

The one person we spoke with told us they were satisfied with their initial consultation and said they had been given a number of treatment options that had been fully explained. We saw they had been provided with written information to support this.

There were effective systems in place to reduce the risk and spread of infection. We reviewed the infection prevention and decontamination policies and found them to be up to date and comprehensive with responsibilities clearly defined.

We found there were effective recruitment and selection processes in place and staff had access to regular training.

The provider had an effective quality assurance system to monitor the quality of service provided.