Donnington Medical Practice, Wrekin Drive, Donnington, Telford.
Donnington Medical Practice in Wrekin Drive, Donnington, Telford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th January 2019
Donnington Medical Practice is managed by Donnington Medical Practice.
Contact Details:
Address:
Donnington Medical Practice The Health Centre Wrekin Drive Donnington Telford TF2 8EA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Donnington Medical Practice on 29 June 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients told us on the day of the inspection they were able to get appointments, both routine and emergency, although they may have to wait to see a GP of their choice.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The practice manager and two of the GP partners had completed a Clinical Leadership Programme, and another GP partner was enrolled on the next programme.
The provider was aware of and complied with the requirements of the duty of candour.
There were areas of practice where the provider should make improvements.
The provider should:
Adopt a more proactive approach to identifying and supporting carers and recording the information on the electronic patient record.