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Care Services

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Dr BK, Reading.

Dr BK in Reading is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd October 2013

Dr BK is managed by Dr B K Limited.

Contact Details:

    Address:
      Dr BK
      115 Queens Road
      Reading
      RG1 4DA
      United Kingdom
    Telephone:
      01189606930

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-10-03
    Last Published 2013-10-03

Local Authority:

    Reading

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th September 2013 - During a routine inspection pdf icon

At a previous inspection dated 11 June 2013, we found the provider had failed to ensure information regarding staff recruitment was available, as specified in Schedule 3 of the regulations. The provider sent us an action plan which stated what they would do to achieve compliance and declared they would be compliant by August 2013. At this inspection we found the provider had taken all necessary steps and was now compliant with the regulations.

We viewed six recruitments files and found them to contain correct information relating to schedule three of the regulations. This included a full employment history with no gaps in employment. Recent photos, proof of identity and evidence of a Disclosure and Barring Service check, were present on each file. Relevant references from previous employers were also present and a medical health questionnaire had been completed by staff.

11th June 2013 - During a routine inspection pdf icon

We spoke with four people who use the service. People we spoke with spoke highly of the practice. They said they were treated with respect and had treatment choices explained to them. One person told us, “you are offered a personal service. The staff are professional and first class.” Others told us, “it is a wonderful atmosphere, in fact you don’t mind going to the dentist when it is like that” and “they are best dentist I have ever been to.”

We viewed six patient records. We found dental health needs were accurately documented and updated at each visit. Records evidenced clear information provided to people about treatment options and the costs involved.

We spoke to staff and observed their practices with decontamination and sterilisation of medical equipment. We toured the practice and found it to be clean and tidy. The practice had effective systems in place to reduce the risk and spread of infection. We spoke with staff regarding the cleaning of used instruments. This was in line with guidelines within the Department of Health’s guidance known as HTM 01 05.

People we spoke to were happy with the care provided to them and none had made a complaint. One person told us, "I've never had any problems, but if I did I would discuss it with the dentist".

The practice had adequate recruitment policy and procedures. However recruitment files did not contain all the information required for Schedule three of the regulations.

 

 

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