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Care Services

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Dr Christopher Steere, Neston.

Dr Christopher Steere in Neston is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd March 2017

Dr Christopher Steere is managed by Dr Christopher Steere.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-03-02
    Last Published 2017-03-02

Local Authority:

    Cheshire West and Chester

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

16th January 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Dr Christopher Steere, also known as Neston Medical Centre at on 20 September 2016. The overall rating for the practice was Good. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Dr Christopher Steere on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 16 January 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 20 September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider had ensured the premises were safely maintained. Evidence of a satisfactory electrical wiring inspection, up to date fire risk assessment and risk assessment of the premises had been made available.

The following improvements to the service had also been made:

  • A formal process for reviewing significant events had been put in place.

  • The system for ensuring staff understood how to identify child and adult safeguarding concerns had been reviewed.

  • Improvements had been made to the records kept relating to staff recruitment.

  • A recording system had been introduced to demonstrate that cleaning standards were being maintained.

  • The system for identifying staff training needs and completion of training had been reviewed.

  • All staff had either received an annual appraisal or an appraisal had been planned for February 2017.

  • An annual review of complaints had been undertaken and the contact details of the Parliamentary Health Service Ombudsman was now included in correspondence sent to complainants.

However, there was an area of practice where the provider should make improvements.

  • A proforma should be developed to demonstrate that persons employed were able by reason of their health (after reasonable adjustments) to perform the tasks for which they were employed. To ensure a consistent way of gathering and responding to this information.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
20th September 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Dr Christopher Steere, also known as Neston Medical Centre at on 20 September 2016. The overall rating for the practice was Good. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Dr Christopher Steere on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 16 January 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 20 September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as Good.

Our key findings were as follows:

  • The provider had ensured the premises were safely maintained. Evidence of a satisfactory electrical wiring inspection, up to date fire risk assessment and risk assessment of the premises had been made available.

The following improvements to the service had also been made:

  • A formal process for reviewing significant events had been put in place.

  • The system for ensuring staff understood how to identify child and adult safeguarding concerns had been reviewed.

  • Improvements had been made to the records kept relating to staff recruitment.

  • A recording system had been introduced to demonstrate that cleaning standards were being maintained.

  • The system for identifying staff training needs and completion of training had been reviewed.

  • All staff had either received an annual appraisal or an appraisal had been planned for February 2017.

  • An annual review of complaints had been undertaken and the contact details of the Parliamentary Health Service Ombudsman was now included in correspondence sent to complainants.

However, there was an area of practice where the provider should make improvements.

  • A proforma should be developed to demonstrate that persons employed were able by reason of their health (after reasonable adjustments) to perform the tasks for which they were employed. To ensure a consistent way of gathering and responding to this information.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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