We were unable to talk to people who use the service as there were no appointments booked at the time of this inspection.

We looked at the compliments and completed quality of service questionnaires people had returned to the practice. Comments included "fully explained my treatment" and that patients "discussed options of treatments available" with the dentist. In the patient feedback the majority of people rated the practice as "excellent".

People using the service described it as "very good to excellent" and said that medical histories were taken prior to treatment being provided. In recent patient feedback people said they were "looked after extremely well". Staff had been trained in what to do in a medical emergency. There were emergency drugs and equipment available in the practice.

On the day of the inspection the practice was clean and tidy. There were policies and procedures in place on how to maintain a clean and hygienic environment and staff made regular checks to ensure that these were being followed.

All staff underwent appropriate training on an annual basis in relevant mandatory topics such as medical emergencies and decontamination, as well as training specific to treatments they provided.

The provider had an effective system to regularly assess and monitor the quality of service that people receive.