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Dr E Cowan and Partners, Coventry.

Dr E Cowan and Partners in Coventry is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 22nd September 2016

Dr E Cowan and Partners is managed by Dr E Cowan and Partners.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-09-22
    Last Published 2016-09-22

Local Authority:

    Coventry

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

26th May 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Allesley Park Medical Centre on 26 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice used an effective system for reporting and recording significant events.
  • Information about how to complain was clearly displayed and easy to understand. Complaints and concerns were analysed and used to improve the quality of care provided.
  • The practice took a transparent and open approach to safety.
  • Staff effectively assessed and managed risks to patients.
  • The practice used current evidence based guidance to assess patients’ needs and deliver care. Training was encouraged and provided to staff to ensure they had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with respect and they were satisfied with the care they had received. They commented that clinical staff were good at listening to their concerns and described reception staff as helpful and approachable.
  • Patients told us that they were able to get appointments when they needed them, and could usually get an emergency appointment the same day.
  • The practice had modern facilities which met patients’ needs.
  • The practice had a clear leadership structure and management supported staff to carry out their roles. The practice asked patients for input and was proactive in adopting changes.
  • The practice was familiar with the conditions of the duty of candour and exercised an open and honest culture.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

1st January 1970 - During an annual regulatory review

We reviewed the information available to us about Dr E Cowan and Partners on 6 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

 

 

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