Dr G C Ord-Hume and Partners, 68 Alma Road, Portswood, Southampton.Dr G C Ord-Hume and Partners in 68 Alma Road, Portswood, Southampton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th February 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
11th August 2016 - During an inspection to make sure that the improvements required had been made
Letter from the Chief Inspector of General Practice
We carried out an announced focussed inspection at Dr G C Ord-Hume & Partners on 11 August 2016. Overall the practice is rated as good.
At our previous inspection on 22 December 2015 we found that the practice was rated overall as inadequate and was placed into special measures.
Our key findings were that improvements were required to:
We inspected the practice on 11 August 2016 to check that they had followed the action plan they had submitted and to confirm that they now met legal requirements.
Our key findings across all the areas we inspected on 11 August 2016 were as follows:
The areas where the provider should make improvement are:
A full health and safety risk assessment of the practice is required along with any action that is needed to take place to ensure that the premise is safe for patients and staff members. This had been commenced and should be completed.
I am taking this service out of special measures. This recognises the significant improvements made to the quality of care provided by this service.
Professor Steve Field
CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
22nd December 2015 - During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr G C Ord-Hume and Partners on 22 December 2015. Overall the practice is rated as Inadequate. Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are:
In addition the provider should:
I am placing this practice in special measures. Practices placed in special measures will be inspected again within six months. If insufficient improvements have been made so a rating of inadequate remains for any population group, key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.
The practice will be kept under review and if needed could be escalated to urgent enforcement action. Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement we will move to close the service.
Special measures will give patients who use the practice the reassurance that the care they get should improve.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
29th November 2013 - During a routine inspection
We spoke with ten patients who were visiting the surgery the day of our inspection. We also spoke with the registered manager, who was the senior GP partner, the practice manager, practice nurse and three administrative staff. Two patients told us they’d “never had any problems getting an appointment; I can be seen the same day if it’s an emergency”. Whilst five others stated they had problems getting through on the telephone especially in the morning. Overall patients were happy with the service they received from the surgery and the staff. The provider had suitable arrangements in place that respected the dignity and privacy of patients'. The provider took proper steps to ensure patients were protected against the risks of receiving care or treatment that was inappropriate or unsafe. There were suitable arrangements in place for all staff to be able to recognise and report safeguarding concerns to the relevant person and authority. Patients' were protected from the risk of infection because appropriate guidance had been followed. Patients were cared for, or supported by, suitably qualified, skilled and experienced staff. The provider followed an effective recruitment process which included appropriate checks. The provider had a system in place to identify, assess and manage risks to the health, safety and welfare of patient using the service and others
1st January 1970 - During a routine inspection
We carried out an announced comprehensive inspection at Dr Ord-Hume and Partners on 12 December 2018 as part of our inspection programme.
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as good overall and good for all population groups.
We found that:
Whilst we found no breaches of regulations, the provider should:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice
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