Dr G Singh and Partners in Southall is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th November 2016
Dr G Singh and Partners is managed by Dr G Singh and Partners.
Contact Details:
Address:
Dr G Singh and Partners 1-3 Woodlands Road Southall UB1 1EQ United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr G Singh and Partners on 14 June 2016. We visited both the main and branch surgery sites. Overall the practice is rated as good. Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. The provider was aware of and complied with the requirements of the duty of candour.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained and had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints.
The service was accessible to patients experiencing urgent problems the same day. Patients said they found it easy to make an appointment although it might take much longer to see their preferred GP.
The practice had good facilities and was well equipped to treat patients and meet their needs. This was true of both the main and branch sites.
There was a clear leadership structure and staff felt supported by management. The practice sought feedback from staff and patients and had responded positively to concerns and suggestions for improvement.
The areas where the practice should make improvements are:
The practice should ensure that recent improvements in its performance, for example in relation to the management and control of diabetes are sustained.
Increase its use of clinical audit as a driver for quality improvement within the practice.
Establish regular multidisciplinary meetings to ensure patients with complex health needs receive well coordinated care.
Improve patient uptake of bowel and breast cancer screening.
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