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Care Services

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Dr Gopal Sinha, 116 Sutton Road, Maidstone.

Dr Gopal Sinha in 116 Sutton Road, Maidstone is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th July 2017

Dr Gopal Sinha is managed by Dr Gopal Sinha.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-07-28
    Last Published 2017-07-28

Local Authority:

    Kent

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

18th July 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Gopal Sinha on 20 October 2016. The overall rating for the practice was requires improvement. The practice was rated as requires improvement for providing safe and well-led services and rated as good for providing effective, caring and responsive services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Dr Gopal Sinha on our website at www.cqc.org.uk.

This inspection was an announced focused inspection conducted on 18 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements, in relation to the breaches in regulations that we identified in our previous inspection on 20 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

  • The standards of cleanliness had improved. All infection control risks had been identified and mitigated. Audits of infection control had been carried out by a lead with appropriate training.

  • Systems and processes had been implemented to ensure that recruitment checks were carried out for all locum staff.

  • Risk assessments had been carried out and risks appropriately mitigated for staff working alone within the practice.

  • A system had been implemented to ensure that reviews of patients on high risk medicines were being undertaken routinely.

  • The practice had established and implemented a system to routinely monitor and audit the use of blank prescription pads.

The practice had also taken appropriate action to address areas where they should make improvements:

  • Diabetes performance indicators had improved by 30% on last year’s Quality and Outcomes Framework data.

  • Action had been taken to address low satisfaction scores relating to GP consultations and access to the practice. The National Patient GP Survey results for 2016/17 showed an increase of between 5 – 10% increases on last year’s results.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
20th October 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Gopal Sinha on 20 October 2016. The overall rating for the practice was requires improvement. The practice was rated as requires improvement for providing safe and well-led services and rated as good for providing effective, caring and responsive services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Dr Gopal Sinha on our website at www.cqc.org.uk.

This inspection was an announced focused inspection conducted on 18 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements, in relation to the breaches in regulations that we identified in our previous inspection on 20 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

  • The standards of cleanliness had improved. All infection control risks had been identified and mitigated. Audits of infection control had been carried out by a lead with appropriate training.

  • Systems and processes had been implemented to ensure that recruitment checks were carried out for all locum staff.

  • Risk assessments had been carried out and risks appropriately mitigated for staff working alone within the practice.

  • A system had been implemented to ensure that reviews of patients on high risk medicines were being undertaken routinely.

  • The practice had established and implemented a system to routinely monitor and audit the use of blank prescription pads.

The practice had also taken appropriate action to address areas where they should make improvements:

  • Diabetes performance indicators had improved by 30% on last year’s Quality and Outcomes Framework data.

  • Action had been taken to address low satisfaction scores relating to GP consultations and access to the practice. The National Patient GP Survey results for 2016/17 showed an increase of between 5 – 10% increases on last year’s results.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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