Dr Johnston & Partners, Stanley Street, Ulverston.
Dr Johnston & Partners in Stanley Street, Ulverston is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 11th May 2017
Dr Johnston & Partners is managed by Dr Johnston & Partners.
Contact Details:
Address:
Dr Johnston & Partners Ulverston Community Health Centre Stanley Street Ulverston LA12 7BT United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Johnston and Partners on 17th March 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were generally assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by the management team.
The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
There were areas of practice where the provider should make improvements:
Put a system in place to ensure Patient Group Directions (PGD) are kept up to date.
Continue to monitor the new methods put in place for identifying carers, to ensure that these are working and that patients who are carers are being offered appropriate support.
Ensure staff are clear about what should be reported as a significant event.
We reviewed the information available to us about Dr Johnston & Partners on 11 May 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.