Sefton Park Medical Centre in Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 7th July 2017
Sefton Park Medical Centre is managed by Dr M Flynn's Practice.
Contact Details:
Address:
Sefton Park Medical Centre Smithdown Road Liverpool L15 2LQ United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr M Flynn's Practice (also known as Sefton Park Medical Centre) on 9 April 2015 .The overall rating for the practice was good but required improvement for providing safe services. The full comprehensive report on the 9 April 2015 inspection can be found by selecting the ‘all reports’ link for Dr M Flynn's Practice on our website at www.cqc.org.uk.
This inspection was an announced follow up comprehensive inspection carried out on 26 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 9 April 2015. This report includes our findings in relation to those requirements.
Overall the practice is rated as good and now good for providing safe services.
Our key findings across all the areas we inspected were as follows:
The provider had addressed the issues identified at the last inspection. Improvements included having the necessary employee checks for recruitment, a Legionella risk assessment for the premises, and a system for sharing learning with staff when any incidents occurred.
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Information from Care Quality Commission (CQC) comment cards and the national GP patient survey data indicated that patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Urgent appointments were available the same day.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
Staff had worked at the practice for many years and worked well together as a team.
The areas where the provider should make improvement are:
Periodically review incidents and complaints to identify any trends to reduce the risk of reoccurrence.
Implement a plan of at least two cycle clinical audits to monitor quality outcomes.
Update the monitoring system for emergency medical equipment expiry dates.
Have a protocol in place for managing uncollected prescriptions.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr M Flynn's Practice (also known as Sefton Park Medical Centre) on 9 April 2015 .The overall rating for the practice was good but required improvement for providing safe services. The full comprehensive report on the 9 April 2015 inspection can be found by selecting the ‘all reports’ link for Dr M Flynn's Practice on our website at www.cqc.org.uk.
This inspection was an announced follow up comprehensive inspection carried out on 26 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 9 April 2015. This report includes our findings in relation to those requirements.
Overall the practice is rated as good and now good for providing safe services.
Our key findings across all the areas we inspected were as follows:
The provider had addressed the issues identified at the last inspection. Improvements included having the necessary employee checks for recruitment, a Legionella risk assessment for the premises, and a system for sharing learning with staff when any incidents occurred.
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Information from Care Quality Commission (CQC) comment cards and the national GP patient survey data indicated that patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available.
Urgent appointments were available the same day.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
Staff had worked at the practice for many years and worked well together as a team.
The areas where the provider should make improvement are:
Periodically review incidents and complaints to identify any trends to reduce the risk of reoccurrence.
Implement a plan of at least two cycle clinical audits to monitor quality outcomes.
Update the monitoring system for emergency medical equipment expiry dates.
Have a protocol in place for managing uncollected prescriptions.
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