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Stockbridge Village Medical Centre, Liverpool.

Stockbridge Village Medical Centre in Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 6th June 2017

Stockbridge Village Medical Centre is managed by Dr P Rigby and Partners.

Contact Details:

    Address:
      Stockbridge Village Medical Centre
      Waterpark Drive
      Liverpool
      L28 3QA
      United Kingdom
    Telephone:
      01514899924

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-06-06
    Last Published 2017-06-06

Local Authority:

    Knowsley

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

3rd April 2017 - During an inspection to make sure that the improvements required had been made pdf icon

We carried out an announced comprehensive inspection at Dr Rigby and Partners on 29 November 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the inspection can be found by selecting the ‘all reports’ link for Dr Rigby and Partners on our website at www.cqc.org.uk.

This inspection was a focused follow up inspection carried out on 3 April 2017 to check if the provider had carried out their plan to meet the legal requirements in relation to the breaches identified for the domains for Safe and Well led. This report covers our findings in relation to that and additional improvements made since our last inspection 29 November 2016. We had issued three requirement notices regarding the breaches of regulations.

Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment.

The provider did not assess, monitor, manage and mitigate risks to the health and safety of patients, public and staff. They had failed to identify the associated risks by the lack of health and safety procedures, systems and processes including those associated with infections and fire safety.

Regulation 13 HSCA (RA) Regulations 2014 Safeguarding service users from abuse and improper treatment. The provider did not have full systems and processes in place to prevent abuse in that staff were not suitably trained or updated at a level suitable to their role.

Regulation 17 HSCA (RA) Regulations 2014 Good governance. The provider did not have effective systems in place to assess, monitor, manage and mitigate the risks relating to the health, safety and welfare of patients and others. The provider did not have effective systems in place to ensure their governance systems remained effective.

The findings of this inspection were that the provider had taken a number of actions to meet the requirement notices issued and improvements had been made since our last inspection. Overall the practice is now rated as good.

Our key findings were as follows:

  • The practice had addressed the issues identified during the previous inspection.

  • Risks had been assessed, monitored and mitigated with updated risk assessments including health and safety, infection control, environmental and fire risk assessments. Fire safety drills were undertaken and there was an identified fire marshall within the staff team.

  • Recruitment arrangements had been reviewed and updated and now included all necessary employment checks.

  • Staff were trained and updated appropriately in core topics such as health and safety, infection control, safeguarding and fire safety. Staff received safeguarding training at a level relevant to their role.

  • Policies and procedures relating to health and safety and other relevant policies had been updated since our last inspection and were specific to the practice.

  • Effective governance arrangements were in place and monitored to ensure they remained effective.

  • In addition, the practice had made the following improvements:

  • Significant events were regularly reviewed in order to identify themes and trends.

  • Storage of medical records had been reviewed with updated guidance and procedures for staff to follow to help minimise the risk of loss or damage due to environmental factors.

  • The recording/documentation of all meetings including multi-disciplinary meetings had been reviewed to ensure clear records were kept.

  • The documentation and recording of staff induction had been reviewed and provided for any new members of staff.

  • The system for monitoring clinical staff’s professional registration had been reviewed there was a staff log to support regular monitoring and updates to individual registrations.

Letter from the Chief Inspector of General Practice

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

29th November 2016 - During a routine inspection pdf icon

We carried out an announced comprehensive inspection at Dr Rigby and Partners on 29 November 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the inspection can be found by selecting the ‘all reports’ link for Dr Rigby and Partners on our website at www.cqc.org.uk.

This inspection was a focused follow up inspection carried out on 3 April 2017 to check if the provider had carried out their plan to meet the legal requirements in relation to the breaches identified for the domains for Safe and Well led. This report covers our findings in relation to that and additional improvements made since our last inspection 29 November 2016. We had issued three requirement notices regarding the breaches of regulations.

Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment.

The provider did not assess, monitor, manage and mitigate risks to the health and safety of patients, public and staff. They had failed to identify the associated risks by the lack of health and safety procedures, systems and processes including those associated with infections and fire safety.

Regulation 13 HSCA (RA) Regulations 2014 Safeguarding service users from abuse and improper treatment. The provider did not have full systems and processes in place to prevent abuse in that staff were not suitably trained or updated at a level suitable to their role.

Regulation 17 HSCA (RA) Regulations 2014 Good governance. The provider did not have effective systems in place to assess, monitor, manage and mitigate the risks relating to the health, safety and welfare of patients and others. The provider did not have effective systems in place to ensure their governance systems remained effective.

The findings of this inspection were that the provider had taken a number of actions to meet the requirement notices issued and improvements had been made since our last inspection. Overall the practice is now rated as good.

Our key findings were as follows:

  • The practice had addressed the issues identified during the previous inspection.

  • Risks had been assessed, monitored and mitigated with updated risk assessments including health and safety, infection control, environmental and fire risk assessments. Fire safety drills were undertaken and there was an identified fire marshall within the staff team.

  • Recruitment arrangements had been reviewed and updated and now included all necessary employment checks.

  • Staff were trained and updated appropriately in core topics such as health and safety, infection control, safeguarding and fire safety. Staff received safeguarding training at a level relevant to their role.

  • Policies and procedures relating to health and safety and other relevant policies had been updated since our last inspection and were specific to the practice.

  • Effective governance arrangements were in place and monitored to ensure they remained effective.

  • In addition, the practice had made the following improvements:

  • Significant events were regularly reviewed in order to identify themes and trends.

  • Storage of medical records had been reviewed with updated guidance and procedures for staff to follow to help minimise the risk of loss or damage due to environmental factors.

  • The recording/documentation of all meetings including multi-disciplinary meetings had been reviewed to ensure clear records were kept.

  • The documentation and recording of staff induction had been reviewed and provided for any new members of staff.

  • The system for monitoring clinical staff’s professional registration had been reviewed there was a staff log to support regular monitoring and updates to individual registrations.

Letter from the Chief Inspector of General Practice

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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