We spoke with two patients, both of whom said they were satisfied with the care and treatment that they received. One patient described the treatment received as "first class". Another said that staff were “very supportive”.

Patients felt that they had been given sufficient information about their care and treatment. The dentist and other staff used props and sketches to explain the treatment required. A detailed medical history was taken for each person and any allergies or medical conditions were recorded and discussed during the appointment.

Patients were given aftercare advice following treatment, which included the emergency contact number for the dentist. There was emergency equipment available and staff had received basic life support training.

There were effective systems in place to reduce the risk of infection. Staff were able to describe the decontamination process to us and provide evidence to show that checks were carried out on the equipment used.

The necessary checks had been carried out on prospective employees before they could start work. There were systems in place to monitor the quality of the service and staff meetings took place to discuss the feedback received.