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Dr Philip West, 17 Winchester Road, Four Marks, Alton.

Dr Philip West in 17 Winchester Road, Four Marks, Alton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 7th June 2017

Dr Philip West is managed by Dr Philip West.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-06-07
    Last Published 2017-06-07

Local Authority:

    Hampshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

11th May 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Philip West on 17 May 2016. The overall rating for the practice was good. The practice was rated as requires improvement for safe for shortfalls around safeguarding training, infection control audits and recruitment. The full comprehensive report on the May 2016 inspection can be found by selecting the ‘all reports’ link for Dr Philip West on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 11 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 17 May 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

The practice had addressed the shortfalls and therefore has now been rated as good for providing safe services. The overall rating for the practice remains as good.

Our key findings were as follows:

  • The practice had located induction training records for staff which included safeguarding adult training. Safeguarding adult training had been added to the practice’s training matrix, with dates of completion for each staff member. The practice was monitoring training and had identified staff who required refresher training within the next 12 months.

  • All staff had completed safeguarding children training to the appropriate level for their role.

  • The practice had undertaken a new infection control audit in February 2017. The practice had identified any areas where they required improvement and deemed no further action was required.

  • The practice had not had any new employees since our May 2016 inspection. The practice had improved its recruitment processes.

  • Health and safety risk assessments such as for legionella and heating supply had been completed with no further actions required.

  • Expiry dates of medicines within the dispensary, vaccine fridges and stock rooms were monitored and medicines were in date.

  • Contact details for translation services had been obtained to be used when required.

  • Policies, such as the safeguarding adult and children policies had been updated to contain practice specific information such as the name of the safeguarding lead. The business continuity plan had also been updated to reflect the most up to date staffing list and contact details.

  • Meeting minutes evidenced that outcomes of significant events and complaints were discussed and reflected upon to ensure lessons were learned.

    There are areas where the practice should make improvements:

  • Consider having a written document to evidence that cleaning checks had been completed for treatment and consulting rooms.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

17th May 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Philip West on 17 May 2016. The overall rating for the practice was good. The practice was rated as requires improvement for safe for shortfalls around safeguarding training, infection control audits and recruitment. The full comprehensive report on the May 2016 inspection can be found by selecting the ‘all reports’ link for Dr Philip West on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 11 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 17 May 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

The practice had addressed the shortfalls and therefore has now been rated as good for providing safe services. The overall rating for the practice remains as good.

Our key findings were as follows:

  • The practice had located induction training records for staff which included safeguarding adult training. Safeguarding adult training had been added to the practice’s training matrix, with dates of completion for each staff member. The practice was monitoring training and had identified staff who required refresher training within the next 12 months.

  • All staff had completed safeguarding children training to the appropriate level for their role.

  • The practice had undertaken a new infection control audit in February 2017. The practice had identified any areas where they required improvement and deemed no further action was required.

  • The practice had not had any new employees since our May 2016 inspection. The practice had improved its recruitment processes.

  • Health and safety risk assessments such as for legionella and heating supply had been completed with no further actions required.

  • Expiry dates of medicines within the dispensary, vaccine fridges and stock rooms were monitored and medicines were in date.

  • Contact details for translation services had been obtained to be used when required.

  • Policies, such as the safeguarding adult and children policies had been updated to contain practice specific information such as the name of the safeguarding lead. The business continuity plan had also been updated to reflect the most up to date staffing list and contact details.

  • Meeting minutes evidenced that outcomes of significant events and complaints were discussed and reflected upon to ensure lessons were learned.

    There are areas where the practice should make improvements:

  • Consider having a written document to evidence that cleaning checks had been completed for treatment and consulting rooms.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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