Dr Qazi Jehangir, Yarnspinners Wharf, Carr Road, Nelson.
Dr Qazi Jehangir in Yarnspinners Wharf, Carr Road, Nelson is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 16th January 2017
Dr Qazi Jehangir is managed by Dr Qazi Jehangir.
Contact Details:
Address:
Dr Qazi Jehangir Yarnspinners Primary Health Care Centre Yarnspinners Wharf Carr Road Nelson BB9 7SR United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Qazi Jehangir on 14 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services was available and easy to understand.
Limited information about how to complain was made available to patients and we noted the information did not include reference to the Parliamentary Health Service Ombudsman. However, there were systems and processes in place to ensure improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Provide patients with clear information about how to make a complaint and include details of the Parliamentary Health Service Ombudsman.
Develop a programme to support quality improvement activity.
Develop a locum information pack.
Review and update practice information made available to patients via the NHS choices website.
Consider the development of an equipment inventory to support calibration and testing activity.
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