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Care Services

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Dr Rabiatov Dabo, South Norwood, London.

Dr Rabiatov Dabo in South Norwood, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 24th June 2016

Dr Rabiatov Dabo is managed by Dr Rabiatov Dabo.

Contact Details:

    Address:
      Dr Rabiatov Dabo
      27 Selhurst Road
      South Norwood
      London
      SE25 5QA
      United Kingdom
    Telephone:
      02086842010

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-06-24
    Last Published 2016-06-24

Local Authority:

    Croydon

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

5th May 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Rabiatov Dabo/Selhurst Medical Centre on 5 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

We saw many areas of outstanding practice

  • The practice assigned a member of administration staff to support vulnerable and isolated patients who needed extra support, for example they took them to hospital appointments.
  • The practice had invited specialist speakers and provided talks for patients on topics including Diabetes and Chronic Obstructive Pulmonary Disease (COPD) and provided information leaflets in different local languages; about 45 patients attended these meetings. Patients found the information and lifestyle advice given during these meetings very useful. In response to this the practice was planning to organise walk and talk sessions for patients through a local forum to provide talks on topics such as healthy eating.

There were areas of practice where the provider should make improvements:

  • Review the complaints procedure to ensure it contains all the relevant information for patients.
  • Review and address issues identified in the national GP survey results in response to the nursing service.
  • Review the process to identify carers in order to receive appropriate support.
  • Review the process for patients to access a male GP.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

1st January 1970 - During an annual regulatory review

We reviewed the information available to us about Dr Rabiatov Dabo on 22 May 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

 

 

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