Dr S Johal & Partner in Hillingdon, Uxbridge is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th May 2017
Dr S Johal & Partner is managed by Dr S Johal & Partner.
Contact Details:
Address:
Dr S Johal & Partner 32 Parkway Hillingdon Uxbridge UB10 9JX United Kingdom
Telephone:
01895237411
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-05-05
Last Published
2017-05-05
Local Authority:
Hillingdon
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr S Johal & Partner (also known as The Oakland Medical Centre) on 7 April 2015. The overall rating for the practice was requires improvement. The full comprehensive report on the 7 April 2015 inspection can be found by selecting the ‘all reports’ link for Dr S Johal & Partner on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection carried out on 8 December 2016 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 7 April 2015. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient’s safety.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice had effective systems in place to minimise risks to patient safety.
Staff were aware of current evidence based guidance.
Patients said they felt the practice offered an excellent service and staff were helpful, friendly and professional and treated them with dignity and respect.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
The majority of patients found it easy make an appointment with a GP with urgent appointments available the same day.
The practice had adequate facilities and was equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice acted upon feedback from staff and patients.
The provider was aware of and complied with the requirements of the duty of candour.
However, there were also areas of practice where the provider needs to make improvements.
The areas where the provider should make improvement are;
Review the arrangements for the disposal of sharps used to administer cytostatic medicines.
Review the security arrangements of the room where clinical waste and cryotherapy equipment is stored.
Review the arrangements for the cleaning of clinical equipment including schedule and log.
Consider the options for documenting when emergency medicines are taken from stock by clinical staff.
Continue to make improvements in the performance for QOF, including patient outcomes in long-term conditions, childhood immunisations and to align with local and national averages.
Ensure that recommendations from clinical audit are actioned.
Continue to identify and support more patients who are carers.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr S Johal & Partner (also known as The Oakland Medical Centre) on 7 April 2015. The overall rating for the practice was requires improvement. The full comprehensive report on the 7 April 2015 inspection can be found by selecting the ‘all reports’ link for Dr S Johal & Partner on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection carried out on 8 December 2016 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 7 April 2015. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient’s safety.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
The practice had effective systems in place to minimise risks to patient safety.
Staff were aware of current evidence based guidance.
Patients said they felt the practice offered an excellent service and staff were helpful, friendly and professional and treated them with dignity and respect.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
The majority of patients found it easy make an appointment with a GP with urgent appointments available the same day.
The practice had adequate facilities and was equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice acted upon feedback from staff and patients.
The provider was aware of and complied with the requirements of the duty of candour.
However, there were also areas of practice where the provider needs to make improvements.
The areas where the provider should make improvement are;
Review the arrangements for the disposal of sharps used to administer cytostatic medicines.
Review the security arrangements of the room where clinical waste and cryotherapy equipment is stored.
Review the arrangements for the cleaning of clinical equipment including schedule and log.
Consider the options for documenting when emergency medicines are taken from stock by clinical staff.
Continue to make improvements in the performance for QOF, including patient outcomes in long-term conditions, childhood immunisations and to align with local and national averages.
Ensure that recommendations from clinical audit are actioned.
Continue to identify and support more patients who are carers.
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