Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira, 11 Kingshill Close, Hayes.
Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira in 11 Kingshill Close, Hayes is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th October 2016
Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira is managed by Dr S Thurlow, Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira.
Contact Details:
Address:
Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira The Cedar Brook Practice 11 Kingshill Close Hayes UB4 8DD United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr S Thurlow, Dr P Hurton, Dr J Carter, Dr RB Popat and Dr JS Sira (also known as The Cedar Brook Practice) on 9 June 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed, including those associated with infection control, medicines management and health and safety.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance.
Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they felt the practice offered an excellent service, staff were helpful, caring, polite, professional and treated them with dignity and respect.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management.
The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Conduct a formal risk assessment for the exclusion of administration staff receiving a Disclosure and Barring Service (DBS) check.
Ensure that all staff receives basic life support training at the frequency recommended by current national guidelines.
Display notices informing patients of interpreting services available at the practice.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
