Dr Sajid Mehmood in 5 Neville Road, Luton is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 24th February 2017
Dr Sajid Mehmood is managed by Dr Sajid Mehmood.
Contact Details:
Address:
Dr Sajid Mehmood Neville Road Surgery 5 Neville Road Luton LU3 2JG United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Sajid Mehmood’s practice on 07 June 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Opportunities for learning from internal and external incidents were maximised.
Feedback from patients about their care showed that 98% of patients stating they had confidence and trust in the last GP they saw.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
The practice worked closely with other organisations and with the local community in planning how services were provided to ensure that they meet patients’ needs.
The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group.
The practice had good facilities and was well equipped to treat patients and meet their needs.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice actively reviewed complaints and how they are managed and responded to, and made improvements as a result.
The practice had a clear vision which had quality and safety as its top priority.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had clinical and managerial leadership and governance arrangements in place.
However there were areas of practice where the provider should make improvements:
Ensure complaints forms are readily available to patients.
Consider a documented business plan to assist with the management and strategic development of the practice.
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