Dr Srinivasan Subash Chandran, 250-262 High Street, Sheerness.

Dr Srinivasan Subash Chandran in 250-262 High Street, Sheerness is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th February 2020

Dr Srinivasan Subash Chandran is managed by Dr Srinivasan Subash Chandran.

Contact Details:

Address: Dr Srinivasan Subash Chandran Sheerness Health Centre 250-262 High Street Sheerness ME12 1UP United Kingdom Telephone: 01795585001

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2020-02-18
Last Published		2016-09-01

Local Authority:

Kent

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

24th May 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Srinivasan Subash Chandran on 24 May 2016. Overall the practice is rated Good.

This inspection was a follow-up of our previous comprehensive inspection which took place in May 2015 when we rated the practice as inadequate overall. In particular the practice was rated as inadequate for providing safe and well-led services, requires improvement for effective and responsive services and good for proving caring services. The practice was placed in special measures for six months.

The inspection carried out on 24 May 2016 found that the practice had made significant progress in addressing breaches of the legal requirements that had been identified at the May 2015 inspection. The practice was able to demonstrate that they had met the legal requirements for all requirement notices issued.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system for reporting and recording significant events.
• Governance processes, procedures and systems had been implemented effectively, in order to help ensure that risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand. Improvements had been made to the quality of care as a direct result of complaints procedures being improved.

• Clinical audits were in progress and there were plans to complete these and embark on second audit cycles, in order to improve patient care and outcomes.

• Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure, the staff team felt supported by management and told us that the system for training and appraisals encouraged them to develop within their role.
• The practice had improved how they sought feedback from staff and patients and a patient participation group had been established.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

• Continue to revise the system that identifies patients who are also carers, to help ensure that all patients on the practice list who are carers are offered relevant support if required.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

12th May 2015 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Srinivasan Subash Chandran on 24 May 2016. Overall the practice is rated Good.

This inspection was a follow-up of our previous comprehensive inspection which took place in May 2015 when we rated the practice as inadequate overall. In particular the practice was rated as inadequate for providing safe and well-led services, requires improvement for effective and responsive services and good for proving caring services. The practice was placed in special measures for six months.

The inspection carried out on 24 May 2016 found that the practice had made significant progress in addressing breaches of the legal requirements that had been identified at the May 2015 inspection. The practice was able to demonstrate that they had met the legal requirements for all requirement notices issued.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system for reporting and recording significant events.
• Governance processes, procedures and systems had been implemented effectively, in order to help ensure that risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand. Improvements had been made to the quality of care as a direct result of complaints procedures being improved.

• Clinical audits were in progress and there were plans to complete these and embark on second audit cycles, in order to improve patient care and outcomes.

• Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure, the staff team felt supported by management and told us that the system for training and appraisals encouraged them to develop within their role.
• The practice had improved how they sought feedback from staff and patients and a patient participation group had been established.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

• Continue to revise the system that identifies patients who are also carers, to help ensure that all patients on the practice list who are carers are offered relevant support if required.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice