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Care Services

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Dr Stone & Partners, Church Close, Andover.

Dr Stone & Partners in Church Close, Andover is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 7th June 2017

Dr Stone & Partners is managed by Dr Stone & Partners.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-06-07
    Last Published 2017-06-07

Local Authority:

    Hampshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

10th May 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Stone & Partners on 14 June 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the June 2016 inspection can be found by selecting the ‘all reports’ link for Dr Stone & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 10 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 16 June 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as Good.

Our key findings were as follows:

  • Policies within the practice had been updated and risk assessments had been reviewed and actioned.

  • All staff were trained in safeguarding training to the correct level for their role.

  • There was a well-planned cleaning schedule with a cleanliness check system for the entire practice building.

  • There was a clear and informative training matrix for all staff.

  • Clinical improvements had been evidenced in the last year, including the undertaking of several audits that had led to better processes in the care given.

  • The data showed that the practice now compared favourably for outcomes in most clinical areas when compared to national and local averages.

  • The practice now routinely offered a translation service to all new patients as required.

  • Complaints were followed up by the practice in order to understand if further learning or improvements could be implemented.

  • The practice had introduced a social media page.This enabled younger patients to receive information regarding the practice and for the practice to be able to reach this patient group more effectively.

    In addition the practice should:

  • Continue to support patients with learning disabilities to attend for annual health checks with the practice or other services

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice
14th June 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Stone & Partners on 14 June 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the June 2016 inspection can be found by selecting the ‘all reports’ link for Dr Stone & Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 10 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 16 June 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as Good.

Our key findings were as follows:

  • Policies within the practice had been updated and risk assessments had been reviewed and actioned.

  • All staff were trained in safeguarding training to the correct level for their role.

  • There was a well-planned cleaning schedule with a cleanliness check system for the entire practice building.

  • There was a clear and informative training matrix for all staff.

  • Clinical improvements had been evidenced in the last year, including the undertaking of several audits that had led to better processes in the care given.

  • The data showed that the practice now compared favourably for outcomes in most clinical areas when compared to national and local averages.

  • The practice now routinely offered a translation service to all new patients as required.

  • Complaints were followed up by the practice in order to understand if further learning or improvements could be implemented.

  • The practice had introduced a social media page.This enabled younger patients to receive information regarding the practice and for the practice to be able to reach this patient group more effectively.

    In addition the practice should:

  • Continue to support patients with learning disabilities to attend for annual health checks with the practice or other services

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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