Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh, Sevenoaks.

Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh in Sevenoaks is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 12th October 2017

Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh is managed by Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh.

Contact Details:

Address: Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh 25 London Road Sevenoaks TN13 1AR United Kingdom Telephone: 01732454545 Website: http://www.townmedicalcentre.co.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-10-12
Last Published		2017-10-12

Local Authority:

Kent

Link to this page:

HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

14th September 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh on 15 December 2016. The overall rating for the practice was requires improvement. The practice was rated as requires improvement for providing safe, effective and well-led services and rated as good for providing caring and responsive services. The full comprehensive report on the December 2016 inspection can be found by selecting the ‘all reports’ link for Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 14 September 2017, to confirm that the practice had carried out their plan to meet the legal requirements, in relation to the breaches in regulations that we identified in our previous inspection on 15 December 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

• All staff were trained to the appropriate level in safeguarding children.
• The practice had improved its systems and processes to assess and manage the risks of legionella and the safe management of blank prescriptions.
• The practice carried out the necessary recruitment checks prior to employing staff.
• The practice had adequate equipment and staff were now appropriately trained to respond to medical and other emergencies.
• There was an induction programme for newly appointed staff and an overall training schedule that ensured staff received training appropriate to their roles. There was an effective system that ensured all staff received annual appraisals.
• The practice’s patient administration systems included only current staff.
• The practice was investigating improvements to the telephone access system for patients.
• There were effective arrangements to monitor and improve quality and identify risk.

We found one area where the provider should make improvement:

• The number of carers identified on the practice’s system was 10, which was less than 1% of the patient list. The provider should implement a pro-active system that identifies patients who are also carers to help ensure they are offered relevant additional support.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

15th December 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh on 15 December 2016. The overall rating for the practice was requires improvement. The practice was rated as requires improvement for providing safe, effective and well-led services and rated as good for providing caring and responsive services. The full comprehensive report on the December 2016 inspection can be found by selecting the ‘all reports’ link for Dr Taylor, Dr Hofmann, Dr Idowu and Dr Ghosh on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 14 September 2017, to confirm that the practice had carried out their plan to meet the legal requirements, in relation to the breaches in regulations that we identified in our previous inspection on 15 December 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

• All staff were trained to the appropriate level in safeguarding children.
• The practice had improved its systems and processes to assess and manage the risks of legionella and the safe management of blank prescriptions.
• The practice carried out the necessary recruitment checks prior to employing staff.
• The practice had adequate equipment and staff were now appropriately trained to respond to medical and other emergencies.
• There was an induction programme for newly appointed staff and an overall training schedule that ensured staff received training appropriate to their roles. There was an effective system that ensured all staff received annual appraisals.
• The practice’s patient administration systems included only current staff.
• The practice was investigating improvements to the telephone access system for patients.
• There were effective arrangements to monitor and improve quality and identify risk.

We found one area where the provider should make improvement:

• The number of carers identified on the practice’s system was 10, which was less than 1% of the patient list. The provider should implement a pro-active system that identifies patients who are also carers to help ensure they are offered relevant additional support.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice