Drakes Dental Care - Longridge, Longridge, Preston.Drakes Dental Care - Longridge in Longridge, Preston is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th March 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
2nd February 2017 - During a routine inspection
We carried out an announced comprehensive inspection on 2 February 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Drakes dental care - Longridge practice provides all NHS treatments with the option for patients to have private work. The reception, waiting area and one surgery are located on the ground floor. A further waiting area, two surgeries and patient toilet are located on the upper floor. Parking is available on the nearby streets. The premises can accommodate wheelchair users.
The practice is open Monday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 13.00.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
We reviewed 19 CQC comment cards on the day of our visit; patients were extremely positive about the staff and standard of care provided by the practice. Patients commented that they were treated with dignity and respect treated in a clean and tidy environment by staff who were helpful and friendly.
Our key findings were:
There were areas where the provider could make improvements and should:
14th May 2014 - During an inspection to make sure that the improvements required had been made
People were protected from the risk of infection because appropriate guidance was followed regarding procedure for decontamination of instruments. There were policies and procedures to instruct staff on what needed to be cleaned in the surgeries and when this must take place. The provider had an effective system in place to provide assurances that the work had been completed. The provider carried out spot checks to ensure staff followed policy and procedure in relation to infection prevention and control. Where issues were identified advice was given.
27th September 2013 - During a routine inspection
Patients we spoke with were satisfied with the practice and any treatment they had received. One patient said, “I’ve been coming here for two years and never had any problems, the dentist explains everything really well.” Patients we spoke with said they had confidence in their dentist. One said, “I used to be terrified of coming to the dentist but I don’t mind now.” On the day of the inspection we were shown the decontamination process. The procedures in place were not strictly adhered to. All patients said staff were competent in their role. One patient said, “I can ask anyone to explain things and they all seem to know what they are talking about.” We saw monitoring and quality audits were undertaken for different equipment and procedures.
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