Rockleigh Court Surgery in Shenfield, Brentwood is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th February 2016
Rockleigh Court Surgery is managed by Drs D P Ainsworth and Partners.
Contact Details:
Address:
Rockleigh Court Surgery 136 Hutton Road Shenfield Brentwood CM15 8NN United Kingdom
Telephone:
01277223844
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-02-18
Last Published
2016-02-18
Local Authority:
Essex
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr D P Ainsworth and Partners, also known as Rockleigh Court Surgery on Wednesday 13 January 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for recording and investigating significant events.
Risks to patients were assessed and well managed. For example, all staff had undertaken appropriate checks prior to being appointed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were consistently treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they had confidence in the clinical team and found it easy to make an appointment with a named GP. They received continuity of care and urgent appointments were available the same day.
The practice followed appropriate standards of cleanliness and hygiene. They had good facilities and were well equipped to treat patients and meet their needs, including the provision of specialist services such as a clinic for patients on blood thinning medicines.
There was a clear leadership structure and staff enjoyed their work and felt supported by management. The practice proactively sought feedback from staff and patients, which it valued and acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
The practice was enthusiastic about their clinical work and sought opportunities to improve services to their patients.
The areas where the provider should make improvement are:
Ensure discussions and decisions relating to learning from complaints and significant incidents are consistently recorded.
Ensure there is evidence of when, where and how practice rooms had last been cleaned.
Ensure patient safety data has been appropriately actioned.
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