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Drs Hegde & Jude's Practice, Park Street, Liverpool.

Drs Hegde & Jude's Practice in Park Street, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 22nd January 2015

Drs Hegde & Jude's Practice is managed by Drs Hegde & Jude's Practice.

Contact Details:

    Address:
      Drs Hegde & Jude's Practice
      The Riverside Centre For Health
      Park Street
      Liverpool
      L8 6QP
      United Kingdom
    Telephone:
      01512959213

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2015-01-22
    Last Published 2015-01-22

Local Authority:

    Liverpool

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st October 2014 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of Drs Hegde and Jude’s Practice. Drs Hegde and Jude’s Practice is registered with the Care Quality Commission to provide primary care services.

We undertook a planned, comprehensive inspection on 1 October 2014 at the practice location in the Riverside Centre for Health and we also visited the branch location at the Picton Neighbourhood Health and Children's Centre. We spoke with patients, staff and the practice management team.

The practice was rated as Good. An effective, responsive and well- led service was provided that met the needs of the population it served.

Our key findings were as follows:

  • There were systems in place to protect patients from avoidable harm, such as from the risks associated with medicines and cross infection.

  • Patients care needs were assessed and care and treatment was being considered in line with best practice national guidelines. Staff were proactive in promoting good health and referrals were made to other agencies to ensure patients received the treatments they needed.

  • Feedback from patients showed they were overall happy with the care given by all staff. They felt listened to, treated with dignity and respect and had confidence in the GPs and nurses. 

  • The practice planned its services to meet the differing needs of patients. The appointment system in place allowed good access to the service.

  • The practice had a clear vision and set of values which were understood by staff and publicised for patients. There was a clear leadership structure in place. Quality and performance were monitored, risks were identified and managed.

The provider should:

  • Consider carrying out regular infection control audits.

  • Consider having the same range of medication available to be used in an emergency at both surgeries.

  • Consider responding to the actions arising from all significant events in a timely manner.

  • Consider carrying out drills to test out the accessibility of emergency equipment and staff response times.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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