East Street Dental Practice, Andover.East Street Dental Practice in Andover is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 19th June 2013 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st May 2013 - During an inspection to make sure that the improvements required had been made
At our last inspection on 22 March 2013 found that the provider did not have an effective system in place to identify, assess and manage risks to the safety and welfare of people who use the service. We asked for improvements to be made. At this inspection we found that all policies procedures and risk assessments had been reviewed and updated as necessary. We were made aware of changes that had been made, since our last visit, in the procedures relating to the checking of emergency drugs. A number of other documents relating to the health and safety of patients had been reviewed and a date set for their next review. This meant that procedures and policies reflected current practice.
22nd March 2013 - During a routine inspection
During our visit we spoke to three people about their care and treatment. Everybody told us that the dentist discussed the treatment options that were available to them. They all said that the dentist explained things in a way they could understand. One person said: “He treats you as an intelligent human being and explains things in a way you can understand.” All the people we spoke with were very complimentary about the standard of care they received. One person told us: “I feel confident that they have my best interests at heart.” We checked that the practice had the necessary emergency drugs. We found that the practice did not have a drug recommended for the management of epileptic seizures. Another drug was found to be out of date. The provider audited aspects of the service but some of these checks had been made a number of years ago, so may not reflect current practices. All the staff we spoke with told us that they felt well supported by the provider. They were able to discuss any aspect of their role and took part in any relevant training. Staff explained accurately the processes and procedures in place to decontaminate instruments. They also described the checks they carried out to ensure that decontamination equipment was functioning properly. People we spoke with commented on the cleanliness of the practice and were aware that staff had procedures to follow to reduce the risk of infections and provide clean safe care.
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