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Elm Surgery, Estover, Plymouth.

Elm Surgery in Estover, Plymouth is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th September 2016

Elm Surgery is managed by Elm Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2016-09-05
    Last Published 2016-09-05

Local Authority:

    Plymouth

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st January 1970 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an inspection of Elm Surgery on the 18 August 2016. This review was performed to check on the progress of actions taken following our inspection we made on 19 January 2016. Following that inspection the provider sent us an action plan which detailed the steps they would take to meet their breaches of regulation. During our latest inspection on 18 August 2016 we found the provider had made the necessary improvements.

This report covers our findings in relation to the requirements and should be read in conjunction with the report published on 10 March 2016. This can be done by selecting the 'all reports' link for Elm Surgery on our website at www.cqc.org.uk

Our key findings at this inspection were as follows:

  • The practice had improved the health and safety for patients by improving the governance processes. These were implemented to support effective monitoring and improvement of service quality; for example, infection control management, test result management and policy reviews.

  • The practice had gathered feedback from patients through the surveys and complaints received. The practice had begun to establish a patient participation group.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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