This unannounced inspection took place on 4 October 2017.

Fairfield Nursing Home is a nursing home registered for up to 29 people. The home is a detached property set in its own grounds in a quiet residential area. At the last inspection in October 2015 we found that the home was providing a good service in all areas. At this inspection we found the service remained Good.

The home provided a comfortable, safe and well-maintained environment for people to live in. People’s medicines were managed safely.

There were enough staff to meet people’s needs. New staff were recruited safely and all staff received regular training relevant to their work.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. The service worked within the requirements of the Mental Capacity Act.

Everyone we spoke with was happy with the meals provided. The meals were presented well and people received the support they required with their meal. People we spoke with said how kind, considerate and polite all members of staff were.

People's care and support needs were assessed and plans put in place for how their needs should be met. These were individualised and covered all aspects of a person's needs including physical, mental health and social needs.

The home's complaints procedure was displayed in the entrance area and provided details about how, and to whom, complaints should be addressed. The manager maintained detailed complaints records.

The home had a manager who was registered with CQC. People told us that the manager was approachable and they considered her a good leader. We saw that people had completed satisfaction surveys. Auditing systems were used to monitor the quality and effectiveness of the service.

Further information is in the detailed findings below.

People living in the home or those close to them were involved with planning of their care so that the individual remained in control.

We found that people's needs were assessed before they moved to the home. Plans to support them were regularly reviewed to ensure their care needs were met. A relative described the staff as wonderful, kind and caring and their relative as being very settled living in the home. One person described the care as second to none.

Medicines were administered by qualified nurses so that people living in the home received medicines safely.

We found that the bathroom flooring identified at our last visit had been replaced and communal areas in the home were undergoing some decoration.

Staff told us that they receive support and training to enable them to do their job. We found that a training plan had been developed to ensure staff knowledge was current.

We spoke with three people who use the service and two relatives. They all told us they were very happy with the home. People told us the staff were always respectful and very helpful. The relatives we spoke with said they had never had any concerns or issues about the care received. All the people we spoke with said they felt safe at the home.

People told us their rooms were comfortable and regularly cleaned. Although the people receiving the services were happy with the home we found that there were failures in maintaining the bathrooms in the home. There was only one shower working in the home which was insufficient to meet the needs for up to 29 people.

This unannounced inspection took place on 4 October 2017.

Fairfield Nursing Home is a nursing home registered for up to 29 people. The home is a detached property set in its own grounds in a quiet residential area. At the last inspection in October 2015 we found that the home was providing a good service in all areas. At this inspection we found the service remained Good.

The home provided a comfortable, safe and well-maintained environment for people to live in. People’s medicines were managed safely.

There were enough staff to meet people’s needs. New staff were recruited safely and all staff received regular training relevant to their work.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. The service worked within the requirements of the Mental Capacity Act.

Everyone we spoke with was happy with the meals provided. The meals were presented well and people received the support they required with their meal. People we spoke with said how kind, considerate and polite all members of staff were.

People's care and support needs were assessed and plans put in place for how their needs should be met. These were individualised and covered all aspects of a person's needs including physical, mental health and social needs.

The home's complaints procedure was displayed in the entrance area and provided details about how, and to whom, complaints should be addressed. The manager maintained detailed complaints records.

The home had a manager who was registered with CQC. People told us that the manager was approachable and they considered her a good leader. We saw that people had completed satisfaction surveys. Auditing systems were used to monitor the quality and effectiveness of the service.

Further information is in the detailed findings below.