We found that improvements had been made in the management of medication. Regular checks had taken place which ensured that all medicines were in date, kept at the correct temperature, stored safely and disposed of appropriately when required.

We saw that a new door had been installed with key pad access for staff which improved the security of the room where people’s records were stored. We noted that further improvements had been made since our last inspection as chemicals were stored securely which ensured the safety of people who used the service.

People’s privacy and dignity had been respected as we saw that the treatment room window now had an opaque covering which ensured that people were not overlooked when receiving treatment.

We spoke with people who had used the service at Far Cotton Dental Practice for a number of years. They told us that they knew all the staff very well and were very confident in the treatment provided by the dentist. One person said that they had been very anxious about having any treatment and that the dentist had helped them to relax. Another person told us that “The dentist was recommended by a friend”.

We saw that the surgery was pleasant, clean and tidy and had art work displayed throughout the property which promoted a relaxed atmosphere.

However we found concerns relating to the management of medicines and the storage of records.