During this visit we spoke with five patients, including the parents of four children, who were receiving treatment at this dental practice. All of those people had many positive comments to make about the service they received.

This inspection was an announced focused inspection carried out in January 2018 to confirm that the provider had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection between 3 and 6 April 2017. The April 2017 comprehensive inspection was carried out in partnership with Her Majesty’s Inspectorate of Prisons (HMIP) under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions in accordance with our published methodology. The joint inspection report can be found at:

https://www.justiceinspectorates.gov.uk/hmiprisons/inspections/hmp-haverigg/

This report covers our findings in relation to those aspects detailed in the Requirement Notice issued to Ferryhill Dental Health Centre.

We do not currently rate services provided in prisons.Our key findings were as follows:

• The provider had made improvement to the governance arrangements and monitoring of services at HMP Haverigg.

The action taken by the provider ensured that patients were receiving safe and effective treatment.

However, there is an area where the provider SHOULD make further improvements:

• The provider should keep comprehensive records of clinical and managerial supervision carried out for dental clinicians.