Green Dental Care, Battersea.Green Dental Care in Battersea is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th November 2018 Contact Details:
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17th October 2018 - During a routine inspection
We carried out this announced inspection on 17 October 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Green Dental Care is in Battersea in the London Borough of Wandsworth and provides NHS and private treatment to adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking is limited in the area but is available at a fee. Local train and bus services are close by.
The dental team includes five dentists, four dental nurses, two dental hygienists, one receptionist and a business manager. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
On the day of inspection, we collected 16 CQC comment cards filled in by patients.
During the inspection we spoke with two dentists, two dental nurses and the business manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open: 9.00am to 8.00pm Monday to Thursday and 9.00am to 5.00pm Friday and Saturdays.
Our key findings were:
There were areas where the provider could make improvements. They should:
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