Gudgeheath Lane Surgery in Fareham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 23rd December 2016
Gudgeheath Lane Surgery is managed by Gudgeheath Lane Surgery.
Contact Details:
Address:
Gudgeheath Lane Surgery 187 Gudge Heath Lane Fareham PO15 6QA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at The Gudgeheath Lane Surgery on 4 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The practice demonstrated consistent staff engagement using different methods, with a variety of forums for listening to staff. They made staff feel valued by using a well-being at work questionnaire for staff every year and created an action plan based on the results.