We spoke privately with five people who were attending the practice for check ups or treatment. All five people told us that they were "very happy" with all aspects of the service. They told us that staff were "friendly and professional." One person said, "I have no complaints about this service, it's good in every way." Another person said, "all the staff are very good and I have complete faith in the dentist. I never worry about coming here."

All five people that we spoke with said that they felt safe in the care of the dentists. They said that the staff acted in a professional manner. One person said, "the dentist is very good at explaining my treatment to me in a way that I understand. The dentist is very gentle and never hurts me."

Everyone commented on the cleanliness of the practice. People said they regularly saw staff making sure that the surgery was clean, tidy and hygienic. We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection.

Staff that we spoke with said they were very well supported by the registered provider to carry out their role. Staff said they were up to date with all mandatory training and we saw confirmation of this.

The registered provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provided.