We spoke with five people who used the service and three members of staff. People told us "it's an excellent service and I would be lost without them" and "my son was scared but they made him really comfortable. They are polite and friendly."

People told us, “the dentist is very respectful and polite” and "they explained very kindly." All the people we spoke with felt they had enough information about their treatment choices and it was given in a way they could understand. We found evidence of this in patient notes.

People we spoke with said, “I’m surprised they remember so much about me each time” and “it’s good quality treatment.” We found that dentists checked people's medical history, assessed risks and needs and provided treatment in line with treatment plans.

People told us they felt safe at the practice and we found that policies, procedures and staff training were in place around safeguarding people from abuse.

We found that appropriate infection control guidance had been followed. The premises were clean and people told us they were satisfied with the standards of hygiene.

People told us they felt staff were appropriately skilled and experienced. We saw evidence that the necessary checks had been done on staff.

Records of people's treatment and other records such as audits and meeting minutes were accurate and up to date.