People told us they felt they were treated with dignity and respect and said they had received consultations and treatment in private. They told us they did not have to wait long when booking an appointment.

Patients told us they had been coming to the dental practice for many years. They spoke very highly of the service and of the people working at the practice. They said staff were caring and very patient. One person said, "I am very happy with the service; I wouldn't come back if I wasn't."

The practice was clean and tidy. Personal protection equipment such as aprons, gloves and eye protection were used appropriately.

We saw arrangements in place to deal with emergency situations including training for staff in medical emergencies and resuscitation.

The practice had effective procedures in place for the management of infection control. Staff had received training to reduce the risk of infection.

Staff told us they were well supported in their work and they enjoyed working in the practice. They told us communication was excellent and they were all able to contribute to how the service was provided.

There was a complaints procedure in place.