Highbury Residential Care Home is situated in Rushden and provides accommodation for persons who require nursing or personal care and are living with Dementia, Learning disabilities, mental health conditions, Physical disabilities, or other sensory impairments. At the time of our inspection six people were using the service.

At the last inspection, the service was rated Good. This inspection took place on the 18 July 2017 and we found the service remained Good.

During the previous inspection we found some areas of concern about the maintenance of the home and equipment. Improvements were required to ensure these were addressed. During this inspection we found that this work had been completed.

People continued to receive safe care. Staff had been trained to recognise signs of potential abuse and keep people safe. People had risk assessments in place to enable them to be as independent as they could be whilst remaining safe. Staff knew how to manage risks and balanced these against people's rights to take risks and remain independent.

There were sufficient numbers of staff who had the right skills and knowledge to meet people's needs. Robust recruitment processes were in place and staff were not employed until satisfactory checks had been completed.

Safe systems were in place to ensure people received their medicines as prescribed.

Staff completed an induction programme when they first commenced work at the service. They were provided with on-going training to update their skills and knowledge to effectively support people with their care and support needs. Staff understood the systems in place to protect people who could not make decisions and followed the legal requirements outlined in the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards (DoLS).

People were supported to eat and drink sufficient amounts to ensure their dietary needs were met. Staff supported people to attend healthcare appointments when required and liaised with their GP and other healthcare professionals as needed.

People were treated with compassion and kindness by staff. Each person was supported in a way that individual to them. People's privacy and dignity was maintained at all times.

People's needs were assessed and care records gave clear guidance on how people were to be supported. Staff were knowledgeable about how to meet people's needs and understood how people preferred to be supported. People were supported to follow their interests and join in meaningful activities of their choice.

There was an effective complaints system in place which was used to drive future improvement within the service.

There were effective management and leadership arrangements in place. Systems were in place to monitor the quality of the service provided to help further develop the service. The provider also submitted statutory notifications to the CQC when required.

Highbury Residential Care Home is situated in Rushden and provides accommodation for persons who require nursing or personal care and are living with Dementia, Learning disabilities, mental health conditions, Physical disabilities, or other sensory impairments. At the time of our inspection six people were using the service.

At the last inspection, the service was rated Good. This inspection took place on the 18 July 2017 and we found the service remained Good.

During the previous inspection we found some areas of concern about the maintenance of the home and equipment. Improvements were required to ensure these were addressed. During this inspection we found that this work had been completed.

People continued to receive safe care. Staff had been trained to recognise signs of potential abuse and keep people safe. People had risk assessments in place to enable them to be as independent as they could be whilst remaining safe. Staff knew how to manage risks and balanced these against people's rights to take risks and remain independent.

There were sufficient numbers of staff who had the right skills and knowledge to meet people's needs. Robust recruitment processes were in place and staff were not employed until satisfactory checks had been completed.

Safe systems were in place to ensure people received their medicines as prescribed.

Staff completed an induction programme when they first commenced work at the service. They were provided with on-going training to update their skills and knowledge to effectively support people with their care and support needs. Staff understood the systems in place to protect people who could not make decisions and followed the legal requirements outlined in the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards (DoLS).

People were supported to eat and drink sufficient amounts to ensure their dietary needs were met. Staff supported people to attend healthcare appointments when required and liaised with their GP and other healthcare professionals as needed.

People were treated with compassion and kindness by staff. Each person was supported in a way that individual to them. People's privacy and dignity was maintained at all times.

People's needs were assessed and care records gave clear guidance on how people were to be supported. Staff were knowledgeable about how to meet people's needs and understood how people preferred to be supported. People were supported to follow their interests and join in meaningful activities of their choice.

There was an effective complaints system in place which was used to drive future improvement within the service.

There were effective management and leadership arrangements in place. Systems were in place to monitor the quality of the service provided to help further develop the service. The provider also submitted statutory notifications to the CQC when required.

Our inspection focused on the care and welfare of the people who lived at the home. We looked at some care plans and we talked to the people who lived there, their family members and staff who worked at the home.

We found that people who lived in the home were happy with how they were treated in the home. We saw some people were relaxing in one of the lounges, watching television and using some computer based activities with support from staff.

A family member told us, “X has been there ten years and he’s very happy.”

We were also told, “Overall, I’ve got no complaints. They are very supportive.”

The files we looked at contained up-to-date information about the needs of the people who lived in the home and their care and support needs.

We looked at how the provider dealt with any safeguarding matters and saw that clear safeguarding policy and procedure was in place. We also reviewed how the Provider dealt with information and records of the people who lived at the home and of the staff members. We found that the Provider had clear policies and procedures in place. Information was used and stored appropriately.

Finally we saw that the Provider had a clear system in place for dealing with any concerns or complaints brought to their attention.

At the time of our visit eight people were living at Highbury. We spoke with two people who told us they were happy with their support. One person told us that Highbury was “alright”. We saw that people were treated with dignity and respect and staff talked with people in a caring and sensitive manner.

Two people told us that they were happy living at Highbury. One person told us that the staff were “good” and helped him when he needed it.